Job Information
Banner Health Associate Director, Food Service in Sun City, Arizona
Primary City/State:
Sun City, Arizona
Department Name:
Culinary & Nutrition-Hosp
Work Shift:
Day
Job Category:
Facilities, Environmental Services, and Culinary
Banner Health believes leadership matters. We look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.
Banner Health is honored to be recognized by Becker’s Healthcare as one of the TOP 150 places to work in health care for 2024!
These recognitions reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.
As a Director Guest Services you will provides strategic direction to ensure the department goals are consistent with organizational objectives. Provide leadership over all functions of Culinary at Boswell. Ensure the day to day operations are running to standards following local and state requirements in food and healthcare environments. Ensure the culture is of the team is positive in a way that team members are heard, developed and valued and meet annual initiatives within the department
Shift: flexible, usually 7:30am start, end time is when operations allows and meetings.. usually by 5pm. Schedules will include weekends and holidays.
Banner Boswell Medical Center has provided exceptional health care to the communities in the northwest area of metro-Phoenix for over five decades. Today, our 410-bed acute-care hospital is nationally recognized by U.S. News and World Report as one of Arizona’s Best Hospitals. Banner Boswell offers a full range of acute care services, including cardiology, vascular, thoracic, oncology, orthopedics, neurology, general surgery, robotic surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, and inpatient wound management. We've earned the Society of Thoracic Surgeons highest quality award for CABG & aortic valve replacement and the Joint Commission’s Advanced Certification as a Primary Stroke Center.
POSITION SUMMARY
This position provides direction, planning and supervision of food services and clinical nutrition services to ensure that the department provides efficient, high quality meal service and nutritional care to patients and customers. These services may also include multiple retail food/beverage units and catering services. The position provides strategic direction to ensure the department goals are consistent with organizational objectives.
CORE FUNCTIONS
Provides required leadership, planning, and direction to create and deliver high quality food and nutrition services and dietary care. Oversees menu planning and recipe development, food production, procurement and storage of food and nutritional supplies and equipment, retail operations, patient food services, and patient dietary counseling.
Plans and directs the implementation of information systems for the department. Works with organization and vendor resources to implement and manage systems for patient menus and ordering, the management of food production and forecasting, retail sales accounting and tracking, and patient dietary services.
Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training, and performance management. Supports staff training and development to motivate staff to provide highest level of service and to remain current on industry trends. Establishes and communicates team goals and provides feedback and recommendations for improvement. Creates cohesive teams committed to clinical, product and service quality.
Brings innovative and synergistic ideas into the workplace by evaluating new products, emerging trends and technologies, economic changes, and industry innovation. Participates in system-wide task forces and/or teams to assess and promote the use of common practices and economies.
Manages quality, safety and compliance for all facility food and nutrition services. Creates and administers measures and benchmarks for all required outcomes in product and service quality, regulatory compliance, customer satisfaction, safe work practices and employee engagement and satisfaction. Assures that all reporting staff maintain required food handling and professional certification.
Manages the department’s financial performance. Forecasts and manages retail food and catering revenues. Develops and manages operational and capital budgets. Manages operating expenses and other key indicators within agreed upon parameters. Reconciles monthly operating expense budget variances.
Under the general supervision of a facility administrator, this position is responsible for all aspects of retail and patient food services on a 24-hour basis and for all clinical nutrition and patient dietary care services. The position plans and provides systems to support customer needs and evaluate service levels. Position organizes, directs and modifies food service activities to ensure high quality, cost-effective, and efficient operations. The position develops budgets, goals, and objectives for the department and is responsible for menus, quality assurance and utilization management programs.
MINIMUM QUALIFICATIONS
Requires a Bachelor’s degree in Nutrition and Food Service Management, or equivalent experience and training. Requires a level of nutrition and dietary knowledge as normally evidenced by certification as a Registered Dietitian. Effective January 1, 2024 the Commission on Dietetic Registration (CDR) requires a minimum of Master's degree to be eligible to take the registration examination.
Must have five or more years of broad experience in the management of both retail and patient food service, production and procurement, and experience in managing clinical nutrition services. Must be able to budget and apply clinical skills to quality assurance and utilization management. Requires strong abilities in leadership, communications, business analysis and planning, and the ability to plan and direct the work of others.
Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability